Convene for the Cities ERP/DXP’s package enables community moderation which refers to the ability to clean up inappropriate content within the community. Content moderation is a workflow that is implemented to add a review step before content is made public. This workflow allows for moderators to reject content and submit it back to the user with corrections or to approve it to be public.
Key Features
- Community Roles for Moderators & Members
- Workflows that can be Moderated.
- Manage and approve Comments
- Enjoy a variety of Analytics: Google, Compass BI, CRM, ERP, more
- Performance Reports
- Coming Next Gen: CRM, AI and machine learning moderation is in the developer’s backlog
Benefits
- Community Moderators: Enjoy global access to view and edit all groups and content within the community.
- Community Members: Through content flagging, community members can report content as inappropriate which alerts moderators to take action.
- Coming Next Gen: CRM, AI and machine learning moderation is in the developer’s backlog
- Moderation Workflow: Optionally put website content through a moderation workflow that requires approval before being published.
- Moderator Role: Moderators have access to a content moderation dashboard which displays all content submitted to be public. Moderators can then review and edit content before it is made public.
- Comment Moderation: Manage and approve comments made on the website. Comments by default are public but moderators have access to an “All Comments” dashboard that helps to present them in one place for review.
- Google Analytics: Integration with Google Analytics allows for tracking on public pages for website visits, behaviors, session duration, and more.
- Compass Analytics: Integrations with Compass Allegiance allows for tracking private analytics for HIPAA compliance or trusted business confidence without sharing information with 3rd parties.
- Compass BI & Analytics: No matter what or how many CRM, PoS, ERP, Inventory Mgt., Apps or other data systems you need; Compass Enterprise empowers all your system integrations and unification. Enjoying 100% of your systems working together in real-time provides measurable success through dashboards, KPIs, alerts, notifications and personalized reports delivered to your desired device.
- Group Reports: Allows group admins to see analytics about their group's performance.
Revenue Generation
- Membership Revenue – multi-level dues, paywall add-ons, recurring & auto-renewal dues, membership sponsorships, membership discounts & coupons, member advertising.
- Donation Revenue – 1-time donations, scheduled/recurring donations, capital campaigns/pledges, memorial gifting, sponsorships, advocacy, donations with merch premium incentives, corporate matching, community investment campaigns.
- Event Revenue – multi-level event sponsorships, individual registrations, group registrations, event-branded merch sales, event advertising, early registration discounts/coupons, gala/golf/auction revenue, "A-Thon" events, Text2Bid & Text2Fund.
- E-Learning Revenue – metadata, unlimited classes/sales, e-learning content syndication, e-news advertising, podcast advertising, seo/TQI network, referral programs, merch & book sales, living streams business residuals, ancillary e-learning add-ons such as service fees & commissions, etc.