Acceptable Use Policy

Summary

We built Convene for the Cities to serve others with excellence, integrity, and Kingdom-minded purpose. To protect our users and yours, our platform and yours, as well as our values and yours, we ask that you follow this simple rule: use the tools for good, and don’t break the trust we extend to you. If you misuse the system or allow others to misuse it, we may take action to stop it.

If in doubt, ask us. We’re here to help.

 

General Overview

This Acceptable Use Policy ("Policy") outlines what is and isn’t okay when using Convene for the Cities' services, platforms, or any affiliated websites. By using our services or accessing our site (www.Conveneforthecities.com) or any related client sites), you agree to this policy. We may update this Policy anytime by posting the revised version on our site.

Convene for the Cities provides access to systems like email, internet, applications, and other digital tools. These tools are intended to help clients carry out their work and fulfill their mission, in alignment with Convene for the Cities' purpose and values. These systems remain the property of Convene for the Cities.

If you’re unsure whether something is acceptable, ask us. Convene for the Cities reserves the right to determine whether an action is appropriate, lawful, or violates our mission. We do not review all content shared on the platform, and we do not endorse or guarantee any user content.

We may remove or disable access to content that violates this Policy. We are not liable for any losses you experience as a result, including data loss, business disruption, or reputation harm.

We may update this policy. You’re responsible for checking updated terms. Continued use of our services means you accept any updates.

 

A. What You Can't Use Convene for the Cities For (Prohibited Uses)

You may not use Convene for the Cities' services to:

  • Break the law or promote anything illegal (e.g., fraud, phishing, child exploitation, etc.)
  • Violate someone else’s copyright, trademarks, or intellectual property
  • Spread content that is hateful, obscene, threatening, violent, or abusive
  • Post misleading or offensive content, including scams or pyramid schemes
  • Send viruses, malware, or anything else that might damage systems or data
     

B. No Security Breaches or Network Misuse

You cannot:

  • Try to hack, bypass, or test our systems without permission
  • Share login credentials or use someone else’s account
  • Use fake identities or falsify message headers
  • Take apart, reverse engineer, copy, or repackage our software without permission
  • Create a competing product using parts of our system
  • Export software without following applicable laws
     

C. Don’t Spam

Spamming is not allowed. All recipients must give clear consent to receive messages. That means:

  • No purchased or borrowed email lists
  • Follow CAN-SPAM and local anti-spam laws
  • Use clear unsubscribe options (no third-party unsubscribe links)
  • Keep spam report rates below 1% to avoid blocking
     

D. Monitoring and Enforcement

To keep our platform safe, we reserve the right to:

  • Investigate and remove content or users who violate this Policy
  • Share relevant info with law enforcement if illegal activity is suspected
  • Suspend or permanently terminate accounts that abuse our services
  • Automatically filter or block spam content
  • Make changes to our services and your access as needed

You should not expect privacy with Convene for the Cities when using our platform—we monitor systems to ensure safety, compliance, and accountability.

 

E. Plugin and Integration Rules

If you use third-party plugins or tools with Convene, you must follow both our rules and theirs. Violations may result in your account being suspended or deleted.

 

F. Feedback Loops and Abuse Monitoring

We monitor abuse complaints. If your account gets flagged too often for spam, we may warn you, suspend your service, or permanently disable your account.

 

G. Reporting a Violation

If you see someone misusing the platform or violating this Policy, please report it immediately to: [email protected]. We appreciate your help in keeping the Convene for the Cities' platform a safe and trustworthy space.