Convene for the Cities addresses vendor dependency risk primarily through software escrow accounts. This means that the critical source code and documentation for the software are held by a neutral third party. In the event that Convene for the Cities, or any affiliated provider, experiences disruption or ceases operations, organizations using Convene for the Cities would gain access to the escrowed materials. This provides them with the tools and information needed to continue using, maintaining, and potentially transitioning their systems without disruption.